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PHONE CALL POLICIES

  • Telephone privileges are afforded to those inmates in general population. 

  • Inmates are allowed to make collect calls to land lines or cell phones for a $3.00 flat fee anywhere in the state of Virginia, outside the state of Virginia, interstate rates will apply. 

  • For pre-paid collect and any other customer service inquiries, please call PCS at 888-288-9879.

REGULAR VISITATION

Rules and Regulations for Video Visitation

  • Inmates are not eligible for visitation for a minimum of the first 72 hours of incarceration, to allow for classification and placement into specified housing. This process sometimes takes longer than 72 hours. You will receive an error message until you are able to schedule the visit.

  • Visitors can schedule a visit on-line from 24-72 hours in advance.  Inmates will receive one 45 minute visit each week. 

  • It is the responsibility of the visitor to schedule their visit on-line using the link above. Visitors can schedule their visits Monday through Friday at a time that is convenient for them. Visits are conducted utilizing state of the art video teleconference equipment.

ARRIVAL TIME / CANCELLATIONS

  • All visitors must be signed in to visit 15 minutes before the visitation begins. If you have a visit scheduled and the person you are visiting has a scheduled court date, the Renovo Scheduler (the visitation software program) will cancel the visit. Once the inmate has returned to his/her housing area, you must reschedule the visit. Check your email often prior to your scheduled visit, no matter how far in advance or beyond the court date. It is automatically cancelled by Renovo.

  • Cancellations also occur due to disciplinary reasons. You will not be able to visit until the inmate has served his/her disciplinary time and returns to population. Check email often for cancellations. The visit cannot be granted if you show up for the scheduled visitation.

  • A quarter is needed to lock up all personal items. You may not bring anything in for an inmate during a scheduled visitation.

  • All persons entering the premises are subject to search. Those who are intoxicated or appearing to be under the influence of drugs or alcohol will not be permitted to remain on the premises.

 

DRESS CODE FOR VISITATION

CLOTHING MUST BE OF A CONSERVATIVE NATURE.  THE FOLLOWING IS PROHIBITED:

  • NO skirts/dresses shorter than 1inch above the knee

  • NO see-through clothing (lace, sheer, etc.)

  • NO low-cut shirts, blouses or t-shirts, or shoulder less dresses

  • NO short shirts exposing the stomach or chest area( i.e. halters, back out shirts, spaghetti straps, camisoles, etc. with or without a cover-up)

  • NO short shorts or cut-off shorts - Shorts must be no shorter than 3" above the knee

  • NO high-splits (skirts, slacks or shirts)

  • NO clothing with racial contexts,  vulgarity, or profanity

VISITATION

  • Each registered visitor must have a separate individual email account.

  • The maximum visitors allowed per inmate are two and this INCLUDES a baby or child. A baby or child must be added to the visit in order to bring the child to the visit.

  • Only individuals indicated on your confirmation (which confirms the reservation) will be allowed to visit. No walk-in visits are allowed. You must schedule your own visit or have someone schedule your visit for you. Jail Staff will not schedule your visit for you.

  • A photo ID is required for all visitors. Children / Teenagers require a current school ID or D.M.V. children’s ID to verify questionable ages.

  • A maximum of two adults, or one adult and one child, may visit an inmate during a scheduled visitation. Children under the age of 18 must be accompanied by a parent or legal guardian.

  • Visitors requiring medical necessary items, such as inhalers, nitroglycerin tablets, wheelchairs/walkers, and insulin pumps will be allowed to carry them into visitation.

  • Visitors must remain seated during the visit.  Standing in the visitation booth or stacking chairs is prohibited. 

  • No profanity is allowed. No food, drink or personal items (except eyeglasses) may be brought into the visitation area. 

  • Children may not sit on the visitation window ledge.  Children must be supervised at all times.  If your child is disruptive, (i.e. crying, screaming, running, etc.), you will be asked to control the child or leave.  Children are not allowed to run or play within the visitation or lobby area.  Diaper changing in the visitation or lobby area is prohibited.   

  • Any damage you cause to the equipment or facility will not be tolerated and criminal charges will be placed against as well as restitution.

  • Visitors are expected to behave in an appropriate manner during visitation (i.e. no exposure or offensive gestures towards inmates or other visitors).

 

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